Had a new roof installed. They tore off three layers of shingles and old wood. Also a working gutter on the back of the house was removed and bent beyond usability. I've refused to sign a completion satisfaction form and they can't get the rest of their money so early next week the crew leader will be down to replace the gutter and down spout and put a cable line back where it belongs. It appears they moved it or knocked it down and jury rigged the line much lower on the house. They got here early one morning and I overslept. Don't know whether they attempted to find me but they opened the back gate by pulling the pipe out of the ground and they moved the ladder that I had attached to a pear tree. What they did with the lock I had attached to the wire rope I don't know, I just know I don't find it still on the wire rope and they didn't put the ladder back. I can't say they did this, but when I let Majestic out she stopped by the maple tree and started to scarf something down. Upon investigation I found several dried up and moldy bread slices laying together. They could not have been tossed there from either yard next to mine. At the end of the job when they left there was a dried up piece of cake in my bushes in the front yard. Rather weird I think.
It really is difficult having someone work on your roof that can't hardly speak English. Kind of like trying to read something written by someone whose grammar is not so good. Trying to watch a baseball game and write this don't help either.
Anyway the first day two guys showed up. They parked across the neighbor's driveway, laid some beat-up plastic tarp, set up a ladder in the front of the house, and were up on the roof. Not sure if they did anything up there but a little while later I saw one of them talking on a cell-phone. A short while later they came down and said the materials haven't arrive, so they were going home, and would return tomorrow morning. About three hours later a load of plywood was delivered and maybe a couple of hours later the shingles were delivered. Too bad, because it was a fairly comfortable day.
The next day three guys showed up and it was a very hot and humid day. They started tear off of the three existing sets of shingles. The first thing I noticed was the ruble wasn't all going to the back of the house. Some of it was going into the neighbor's yard and in between the two houses. I could hear it hitting the neighbor's air conditioner and I think the house as well. I called the crew manager and complained. Shortly the guys went down and cleaned up between the houses and as far as I can tell no more refuse went between the houses. But, later I went upstairs and noticed a light under the closet door. Thinking I left the light on in the closet I entered. The light was off. At the back of the closet there was sunlight pouring in. Looking up you could see the roof skeleton and on the floor was a ceiling panel with some pieces of wood and dust. On the clothes rack the jackets, pants, and shirts all were covered with dust from the panel. No one informed me of the situation. I took pictures with my phone camera. Later I checked the hole and the roof was covered. I called the crew chief again. He came down and looked at my pictures and saw the open area of the tile, etc., and said it appeared that from all the vibration of the hammering it most likely jarred the panel loose. He would pay to have the clothes cleaned. I explained that can be done in my regular wash; no big deal; I was upset because no one told me about it. I requested the hole be fixed. He agreed to fix the panel and he removed some of the debris. The gutter was removed from the roof and twisted and laid on the lawn. When I called about that the project manager told me that it was bent and was no good. Besides, the way the gutters were hung they couldn't be put back as the wood was rotted and one of the joist beams was missing on the outside of the house.
The next day:
The three guys start the front part house. At some point I came out of the house, all three doing something, and more than a half dozen kids were playing around the workers. One kid was going up and down the ramp to the Big Box(very large trash bin), One lad had an eight foot board that appeared to be from the roof prior to the beginning of them working, and other than running around the rest of the kids didn't seem to be doing anything. I stepped on the porch and yelled to the kids this is a construction area and they all needed to leave. With some looks that told me they didn't understand my problem they did leave. Later, I talked to an older kid sitting in his car across from my house. I asked him to chase them off if he finds the kids back again after I leave the house. He agreed but also told me the kids have been there awhile helping the workers, taking things up and down the ladder. They completed shingling the roof, cleaned up the front and back yard, put all the excess materials and the tools in the truck. The one worker that spoke English the best brought me a sign off sheet. I refused to sign as it said by signing that I was stating that I found the work was in satisfactory condition. Eventually the project manager called me and said I needed to sign off . I explained that the salesman told me that the gutters would be put back upon completion. He said viewing the pictures the workers sent the gutters were just not able to be put back up. I told him I was not satisfied with the job and until I am I was not going to sign off. The conversation ended and I hung up.
Next morning the project manager again called and tried to get me to sign off. Eventually he said he could put the gutters back up if I would sign off. I told him if I signed off there is no guarantee that he would put the gutters up once I signed that the job was satisfactorily completed. He said it would cost about $400 to replace the gutters, but, if I sign off he would do the work for $200. I asked why not do the work for the $200 and then I could sign. He said it has to be done as a service after I sign off. If they do it before the sign off then they would have to charge the full $400. "If you rather pay the full amount we can fix this." At this point I felt insulted because this was a second time in our conversations he insinuated that I would be foolish to not sign off. I told him I am not going to play this game and hung up.
A day or two later the crew chief called me and asked he came out early next week and put up new gutters would I sign off. I told him yes. He came over Tuesday and had another crew put up a new seamless gutter and down spout. I signed.
One week later, I discovered black marks on back wall of house. It appears that when dumping the old tar paper and shingles the materials hit the house and marked up five slats and the bottom ridge below.
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