8/7/14
One evening I got a call from a Sears rep trying to get me to renew my warranty on the 50" TV set. I was tired, and I told him I didn't want to do anything tonight. Asked him to call me tomorrow and I would discuss then. He asked me instead of his calling, how about he sends me some paper with information regarding the benefit of the warranty and I could call back if I want it. Next morning I check my email, and there was an email from Sears. I open it, and it congratulated me for extending my warranty period. Also, the email gave me a link to download and to print my certificate. I called Sears and told them what I wrote above. After a few more calls from Sears asking me things about the conversation - Did I give the salesperson my card number - No. They took off the charge, and I heard nothing more from them.
Warranty sales must be terrible right now. A month or so ago a Sears rep asked me to renew my expired warranty on my carpet cleaner. I told her that my carpet cleaner was not working. She said if I replace it right then I could take the cleaner in for repair. I agreed to buy the warranty, and I took the cleaner over to Sears. They fixed it. That was the third time the carpet cleaner had been in service for repairs.
8/5/15
I still haven't used the carpet cleaner since the last repair. Guess I better If it stops working again I'll give up and buy a different machine.
